Week 3 Hero

Week Three: Performance & Culture

Continuing our daily operations push but adding a deeper focus on people, principles, and performance-based pay. Let’s strengthen our culture and raise our standards together.

Week Three Overview

We'll keep refining our heads-down work sessions—squashing bugs, cleaning data, and dialing in best practices—but this week also focuses on culture and people. We'll formally introduce performance-based pay and engage more with our 13 Principles and how they shape our daily decisions . Expect short "culture sessions" sprinkled in each day, plus an opportunity to volunteer for ongoing cross-team projects like finalizing assembly items in NetSuite.

  1. Culture & People Emphasis: Formal rollout of performance pay discussion, deeper principle alignment, and volunteer opportunities.
  2. Ongoing Operational Improvement: Keep refining day-to-day tasks with leadership roams, data fixes, and any leftover “bad habits” from Weeks 1 & 2.

By the end of Week Three, you should feel comfortable with both your daily ops duties and the cultural expectations that shape how we work together.

Week Three Agenda

Day 1: Culture Foundations

We’ll start with an overview of the 13 Principles and introduce performance-based pay as a concept. The rest of the day is about working through leftover daily ops issues, with short “culture check” moments sprinkled in.

1. Morning Keynote & The 13 Principles

9:30 AM – 10:00 AM

Why Culture Matters:

  • Overview of the 13 Principles & their importance
  • Real examples: how a principle saved a “suck” scenario
  • Q&A: quick reactions or concerns

2. Heads-Down Work (Part 1)

10:00 AM – 11:30 AM

Addressing Leftover Ops Issues

  • Leadership roams: finalizing data “fixes” from Week 2
  • Spot-check daily tasks for new “bad habits” creeping in
  • Document any repeated friction in Notion for group solution

3. Performance-Based Pay Overview

11:45 AM – 12:30 PM

Open Discussion:

  • What “pay for performance” might look like
  • Aligning incentive structures with the 13 Principles
  • Collecting initial thoughts & concerns from teams

4. Afternoon Heads-Down

1:30 PM – 3:00 PM

Reinforcing Batch & Culture

  • Normal daily tasks, but watch for principle alignment
  • Leadership roams: highlight good/bad calls in real-time
  • Check “see something, say something” channels for any concerns

5. Wrap-Up & Volunteer Sign-Ups

3:00 PM – 3:30 PM

  • 15 min: Day’s wins & any new friction
  • 10 min: Assembly items or other cross-team project recruiting
  • 5 min: Preview of Day 2 (deeper principle usage & ongoing ops fixes)